Return Policy

Return/Exchange Policy

If you would like to return or exchange your order, please note we will only accept returns on unopened, sealed products within 20 days of ship date. You will be responsible for the return shipping fee unless there was an error with your order.

Email us at Returns@BadMedina.com

For any returns or exchanges, email us at returns@badmedina.com. Make sure to include your order number and reason for return or exchange in your email. One of our customer service representatives will be in touch to help process your return within two business days or sooner.

Damaged Items / Order Errors

If your order arrives with missing products, errors or damaged items, please email us at customerservice@badmedina.com with your order number and an explanation of the issue. One of our customer service representatives will be in touch with you within two business days or sooner to make it right.
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